Bild: RETURN MANAGEMENT Bild: RETURN MANAGEMENT
RETURN MANAGEMENT

manage Competent and efficient
Effizienz

RETURN MANAGEMENT

Effizienz

A well organized and efficient return logistic is of vital importance for the successful running of an E-Commerce shop. An increasing sales volume raises the turnover but also the number of returns. The return management therefore always meets great challenges with respect to the return flow, the assortment and selection of returned articles. Concerning the customer satisfaction it is very important to register every return correctly and issue vouchers as soon as possible.


Individual

INDIVIDUAL RETURN MANAGEMENT

Individual

According to your requirements we develop a tailor-made return process which is cost-effective, reliable and extensive. Our services comprise both the actual receipt of the returns and their inspection. If the goods have proven good after inspection and are validated as re-sellable they will be directly stored again to provide their reselling. According to the customer satisfaction we take care of a fast issuing of a voucher for the customer, or, if required, also manage the whole payment process for your online shop. We also offer the installation of an efficient reporting system in order to provide relevant numerical data for your product and marketing management. Contact us and we provide you an individual offer.

OUR SERVICES OVERVIEW:

  • Recall, customer information via our service team
  • Return processing/Return approval
  • Return control
  • Preparation of goods
  • Disposal/Recycling of goods
  • Repacking of products
  • Restorage of products
  • Fast issuing of vouchers for the customer